They only had * room for my * room reservation

GetHuman618097's customer service issue with Hotels.com from April 2018

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Help with my Hotels.com issue
Before contacting them, items GetHuman618097 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman618097's next move: have a Hotels.com rep call.
Always use the GetHuman Phone tocall Hotels.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman618097's own words:
The problem I ran into: They only had * room for my * room reservation
I trust that Hotels.com will make this right and come up with a resolution that is fair.
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Hotels.com

Customer service issue
Reported by GetHuman618097
Apr 21st, 2018 - 3 mons ago
I have an issue with Hotels.com too
Not resolved
Seen by 2 customers so far
Similar issue to 170 others
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Timeline
GetHuman618097 started working on this issue
Apr 21st 9:49pm