I'm traveling to Costa Rica in November. I need a *wd vehicle. Website shows SUVs, bu...

GetHuman1333173's customer service issue with Hertz from October 2018

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The issue in GetHuman1333173's own words
I'm traveling to Costa Rica in November. I need a *wd vehicle. Website shows SUVs, but doesn't say which are *wd. How can I be sure I'm reserving a *wd in Costa Rica? (San Jose airport)
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Hertz

Customer service issue
Reported by GetHuman1333173
Oct 12th, 2018 - 2 mons ago
I have an issue with Hertz too
Not resolved
Seen by 2 customers so far
Similar issue to 578 others
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Timeline
GetHuman1333173 started working on this issue
Oct 12th 4:44pm