I need to extend my car but when I tried to pull up reservation it was not on file.

GetHuman641488's customer service issue with Hertz from April 2018

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Help with my Hertz issue
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Name on booking, Billing address, Email on the account, and Booking reference number
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The issue and preferred resolution, in GetHuman641488's own words:
The problem I ran into: I need to extend my car but when I tried to pull up reservation it was not on file.
I trust that Hertz will make this right and come up with a resolution that is fair.
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Hertz

Customer service issue
Reported by GetHuman641488
Apr 30th, 2018 - 3 mons ago
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Timeline
GetHuman641488 started working on this issue
Apr 30th 1:45pm