The number for doesn't work.*I dialled it, and after about a second It showe...

GetHuman3549822's customer service issue with from September 2019

Help with my issue
First: share to improve GetHuman3549822's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3549822 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman3549822's own words
The number for doesn't work.*I dialled it, and after about a second It showed 'call ended'.**There doesn't seem to be any way to contact Hermes at all.*If you go to their website, and click on delivery issues* all it does is show a message saying 'contact the retailer who will be able to deal with your issue'*WRONG! I have bought several items online* all from China, and from different retailers.*As the card Hermes left doesn't contain any info I can't even find out which item the tried to deliver.*There's no tracking number, and the number beneath the Hermes barcode is useless as I typed it in on their site, and it said no info was available.*I could have dealt with this with the driver if they had left some contact details on the card.

GetHuman3549822 did not yet indicate what should do to make this right.

How GetHuman3549822 fixed the problem

We are waiting for GetHuman3549822 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Customer service issue
Reported by GetHuman3549822
Sep 7th, 2019 - 3 years ago
Not resolved
Seen by 172 customers so far
Similar issue to 21138 others
0 customers following this


GetHuman3549822 started working on this issue
Sep 7th, 2019 1:59pm
GetHuman3549822 indicated the issue is not fixed yet.
Sep 7th, 2019 1:59pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians