The number for Hermes.com doesn't work.*I dialled it, and after about a second It showe...

GetHuman3549822's customer service issue with Hermes.com from September 2019

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The issue in GetHuman3549822's own words
The number for Hermes.com doesn't work.*I dialled it, and after about a second It showed 'call ended'.**There doesn't seem to be any way to contact Hermes at all.*If you go to their website, and click on delivery issues* all it does is show a message saying 'contact the retailer who will be able to deal with your issue'*WRONG! I have bought several items online* all from China, and from different retailers.*As the card Hermes left doesn't contain any info I can't even find out which item the tried to deliver.*There's no tracking number, and the number beneath the Hermes barcode is useless as I typed it in on their site, and it said no info was available.*I could have dealt with this with the driver if they had left some contact details on the card.

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Hermes.com

Customer service issue
Reported by GetHuman3549822
Sep 7th, 2019 - a year ago
Not resolved
Seen by 113 customers so far
Similar issue to 21138 others
0 customers following this

Timeline

GetHuman3549822 started working on this issue
Sep 7th, 2019 1:59pm
GetHuman3549822 indicated the issue is not fixed yet.
Sep 7th, 2019 1:59pm

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