Hi, I recently purchased the Linon Anna Collection Hall Tree Bench, put it together (*h...
GetHuman1832889's customer service issue with Hayneedle.com from December 2018
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The issue in GetHuman1832889's own words
Hi, I recently purchased the Linon Anna Collection Hall Tree Bench, put it together (*hours to do so) and the last piece is missing. I was told to take it apart and send it back, because you can not send me the piece I need! THAT IS NOT GOING TO HAPPEN!!! This is by far the most ignorant thing you could ask someone to do when they paid good money for an item that you MESSED up on. I will not stop until I get the piece I need to complete my stand. I refuse to take it apart, and if that is something I have to do, you can send someone to my house to take it apart and put my new one back together free of charge! You guys should really reconsider how you run this business! I have never had to deal with such ignorance in my life!
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