My name is Bryia Keiper and on June **rd I ordered four barstools and one marble counte...

GetHuman353556's customer service issue with Hayneedle.com from July 2018

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The issue in GetHuman353556's own words
My name is Bryia Keiper and on June **rd I ordered four barstools and one marble counter high table from your company. I received the bar stools on the **th of June in perfect condition however, the table that I received on July *nd was badly damaged. I called customer service and she emailed me shipping labels so I could send back the damaged table. She then re ordered me another (same one) table. I understand that it takes four days from the day the return reaches Hayneedle before I will see a refund to my checking account. I’m fine with that. There appears to be a mistake made to my Hayneedle account by re ordering a total of THREE tables instead of only one that I need. My checking account has been charged for two tables already.

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Hayneedle.com

Customer service issue
Reported by GetHuman353556
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 75 others
0 customers following this

Timeline

GetHuman353556 started working on this issue
Jul 6th, 2018 2:51pm