We wish to upgrade the RAMs for four numbers of HP make desktop PCs ( Model :- *** MT...

GetHuman-jpdash's Warranty Claim issue with HP from July 2019

Help with my HP issue
First: share to improve GetHuman-jpdash's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jpdash may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman-jpdash's own words
We wish to upgrade the RAMs for four numbers of HP make desktop PCs ( Model :- *** MT) from existing * GB RAM to * GB RAM.*The serial numbers of the CPUs are as follows:- INA***P**K , INA***P**M , INA***P**L , INA***P**H .*These PCs are under warranty.*For upgradation of RAM, we have the following two options:*i.*adding one more new *GB RAM, to be used alongwith the existing *GB RAM *ii.*going for a single piece of new * GB RAM and taking out the existing *GB RAM.*We request you to kindly advice:-*i.*the better option out of the two options, stated above,*and*ii.*the part number * or * make of RAM to be used.*After procurement, these RAMS will be replaced by the warranty support team.**You may kindly advice, whether we have to buy these RAMs only from M*s HP’s authorized dealer at Visakhapatnam or we can buy these RAMs from other vendors also( where it is more cost effective), and get these RAMs fixed by M*s HP’s warranty support team, so as to retain the warranty.

GetHuman-jpdash did not yet indicate what HP should do to make this right.

How GetHuman-jpdash fixed the problem

We are waiting for GetHuman-jpdash to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

HP

Warranty Claim issue
Reported by GetHuman-jpdash
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 18024 others
0 customers following this

Timeline

GetHuman-jpdash started working on this issue
Jul 13th, 2019 7:31am