Dear Sir*Madam**You hasd sent me a black ink a few weeks ago. I tried to replace the bl...

GetHuman-sanjeet_'s customer service issue with HP from November 2018

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The issue in GetHuman-sanjeet_'s own words
Dear Sir*Madam**You hasd sent me a black ink a few weeks ago. I tried to replace the black ink as it had finished but erro message came that 'insert the cartidge properly'. I tried several times but it did not work. I borrowed a black ink from my daughter as she has the same printer as me.**Could you please send me a black ink cartige as soon as possible so that I can fit that into my printer and give back my daughter's ink to her? Please send the black ink that will fit into my printer properly.**If you wish I can send back the black cartidge back to you that you had sent me which my printer is not accepting. Please can you advise me the address I should send that to?**I look forward to hearing from you soon.**Many thanks.**Sanjeet Sinha*tel: ***** *********Sent from Outlook
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Customer service issue
Reported by GetHuman-sanjeet_
Nov 26th, 2018 - 9 mons ago
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GetHuman-sanjeet_ started working on this issue
Nov 26th, 2018 11:25pm