I am trying to get help setting up my printer. I am talking with the most difficult cus...

GetHuman-syndima's customer service issue with HP from September 2018

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The issue in GetHuman-syndima's own words
I am trying to get help setting up my printer. I am talking with the most difficult customer service person I've ever encountered. Her name is Piyali, I suspect she is from somewhere In India or that region by her accent. She is very difficult to understand and is refusing to transfer me to someone else. First, all she needed was my model number. I gave her that and then she again refused to transfer me. Now she wants a serial number. This call has now lasted over ** minutes and I'm no closer than where I was when i first dialed the number. I do not wish to have this person helping me yet she refuses to transfer me.**I would like someone at HP to contact me via phone, my numbers are****-***-**** or*****-***-****
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Customer service issue
Reported by GetHuman-syndima
Sep 20th, 2018 - 6 mons ago
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Seen by 4 customers so far
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GetHuman-syndima started working on this issue
Sep 20th, 2018 11:36pm