My printer will not connect. If I'm on Windows, HP Smart says "Make sure the printer is...

GetHuman-whimatth's customer service issue with HP from August 2018

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The issue in GetHuman-whimatth's own words
My printer will not connect. If I'm on Windows, HP Smart says "Make sure the printer is connected to the network properly." If I try to set it up on Google Cloud print, it hangs forever. If I try to set it up on HP Print Services on Android, same thing. If I try to set it up on CUPS on Linux, nothing but trouble, too.**HP Scan and Print Doctor has been similarly useless.**Even using HP ePrint and sending an email will print only a fragment of a page, or print it off-center and at an angle.**Scanning is pointless.**This has been the case since I bought the printer.**The only way I've found to print it sporadic. If I send a job, restart the job, and restart the printer twice, then sometimes it'll print. It's utterly baffling and the most frustrating piece of hardware I've ever, ever purchased.
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Customer service issue
Reported by GetHuman-whimatth
Aug 14th, 2018 - a yr ago
I have an issue with HP too
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GetHuman-whimatth started working on this issue
Aug 14th, 2018 6:53pm