I purchased a certified refurbished HP Flyer **.*" laptop PC. It was purchased through...

GetHuman-carbilst's customer service issue with HP from June 2018

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The issue in GetHuman-carbilst's own words
I purchased a certified refurbished HP Flyer **.*" laptop PC. It was purchased through Walmart. I received it today and missing from the un-opened package was the power cord and AC adapter, *-cell battery ( assume it's installed in the computer) and the Quick start guide. I called HP customer service and was told to call Walmart. Went to Walmart and purchased a universal power cord and adapter for $**.** plus $*.** tax* $**.**. I believe I should be reinbursed for this cost because of your failure to include this item in the shipment.* or please send me this power cord and AC adapter and the Quick Start Guide. I've been a HP customer for ** years and have never had any problems. Please advise. Thank you.*Carol Stokley
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HP

Customer service issue
Reported by GetHuman-carbilst
Jun 13th, 2018 - 9 mons ago
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Seen by 3 customers so far
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GetHuman-carbilst started working on this issue
Jun 13th, 2018 12:23am
GetHuman-carbilst indicated the issue is not fixed yet.
Jun 13th, 2018 12:50pm
GetHuman-carbilst indicated the issue is not fixed yet.
Jun 16th, 2018 4:59pm