I have a double charge from H&R Block due to my first e-file getting rejected by Federa...

GetHuman-skiall's customer service issue with H&R Block from July 2020

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The issue in GetHuman-skiall's own words
I have a double charge from H&R Block due to my first e-file getting rejected by Federal due to a typo. I had to go back and correct my return, then resubmit. In the process, I was also applying for my state of North Carolina e-file which carried a charge of $**.** to process and direct deposit my refund. It was placed on hold due to the Federal rejection. When I resubmitted the Federal, I got charged again for the North Carolina e-file* so now I have two charges on my credit card from H&R Block. What is my course of action to get this corrected? I cannot get through via phone, I was on indefinite hold.

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H&R Block

Customer service issue
Reported by GetHuman-skiall
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6695 others
0 customers following this

Timeline

GetHuman-skiall started working on this issue
Jul 14th 5:15pm

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