HR Block made an error on my **** Mn state tax return . With no real help from my tax p...

GetHuman2959752's Refund a Charge issue with H&R Block from May 2019

Help with my H&R Block issue
The issue in GetHuman2959752's own words
HR Block made an error on my **** Mn state tax return . With no real help from my tax preparer, I paid the amount due ($*,***) in January **** and informed HR Block of payment. I provided documentation of all correspondence with Mn Dept of Revenue to the tax preparer. I was told that a claim would be filed for my "peace of Mind" coverage. That was * months ago. The claim has has been transferred * times to different HR Block offices. It now currently is at the Northtown Mall H&R Block Office in Blaine, MN (Phone ***-***-****) and is being handled by Michelle Nerud. It has been three weeks since I got a note from her. It is really getting frustrating that it has taken so long for HR Block to honor its "Peace of Mind" coverage! HR Block has my **** tax return and copies of all correspondence dealing with this matter, yet nothing seems to be getting done. I would either like some action on this matter or a return of my file so that I can take legal action if necessary.**Norman Sherwood

GetHuman2959752 did not yet indicate what H&R Block should do to make this right.

How GetHuman2959752 fixed the problem
HR Block tax preparer finally submitted my claim (took * months!) to Block headquarters. it will take another several weeks to find out if the claim is honored. ..
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

H&R Block

Refund a Charge issue
Reported by GetHuman2959752
May 21st, 2019 - 2 years ago
Fixed
GetHuman2959752 shared how to fix
Seen by 18 customers so far
Similar issue to 14952 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman2959752 started working on this issue
May 21st, 2019 3:01pm
GetHuman2959752 indicated the issue is not fixed yet.
May 21st, 2019 7:22pm
GetHuman2959752 indicated the issue is not fixed yet.
May 21st, 2019 7:26pm
GetHuman2959752 confirmed the issue is fixed. Hooray!
May 25th, 2019 5:24pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians