Need to change direct deposit for tax refund or sign up for emeral card.**I filled my t...

GetHuman-smangel's customer service issue with H&R Block from April 2019

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The issue in GetHuman-smangel's own words
Need to change direct deposit for tax refund or sign up for emeral card.**I filled my taxes in January ****. I expected my taxes February **th **** and choose the option to direct deposit my refund in my bank account. Unfortunately, I received notice from IRS that I am under tax review. I figured out it was due to entering gross wages and not W* wages. Since tax refund did not hit bank account. Bank closed account due to negative balance. I called IRS to recieve paper check refund in mail when the time comes, forgetting H and R block needed to take fees out for filing taxes. How can I update my direct deposit information or sign up for emerald card? IRS has until May *th to finish review of taxes. At this time I have not received notice that the IRS understands the issue with my taxes and I feel I will have to file an amended tax refund once review is finished, which would place my tax refund deposit not until October. Please help.*Thank you,*Samantha Mangel

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H&R Block

Customer service issue
Reported by GetHuman-smangel
Apr 28th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 14556 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman-smangel started working on this issue
Apr 28th, 2019 6:37am
GetHuman-smangel indicated the issue is not fixed yet.
Apr 29th, 2019 7:10am

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