This is the *nd time I am emailing about this issue and i received no response the *st...

GetHuman-meemers's customer service issue with H&R Block from February 2019

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The issue in GetHuman-meemers's own words
This is the *nd time I am emailing about this issue and i received no response the *st time. I went into the Monongahela office to have my taxes completed, which took * trips and not because i didn't have all the needed information, I was never told that the IRS was holding income taxes with EIC payments until mid February. I went into your office because I needed my return in a hurry. I was told the IRS was not processing returns until **** and i was fine with that but the extra time i am waiting is crazy. I know it is out of your control but had I known this up front I would not have paid $***.** to have my taxes completed and would have just went to my normal Accountant who charges my $*** every year. I could have saved over $***. I really think your employee should have told me this and O would have waited for the *st appointment with my accountant on February *. I would have saved money and wouldn't have had false hope of a fast refund. Yes i could have taken the repaid refund option but i paid enough already and could afford to loss anymore of my return. I feel i deserve some tyor of adjustment on the fees i was charged for not being fully informed when my taxes were complated.

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H&R Block

Customer service issue
Reported by GetHuman-meemers
Feb 19th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 7363 others
0 customers following this

Timeline

GetHuman-meemers started working on this issue
Feb 19th, 2019 1:13pm

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