The printed returns I have saved on my phone says both my returns were efiled, then whe...

GetHuman2232976's customer service issue with H&R Block from February 2019

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The issue in GetHuman2232976's own words
The printed returns I have saved on my phone says both my returns were efiled, then when i click on a few things and look again my printed returns say just my federal was efiled and not my state. And then I click out and go back and it says neither were efiled. They were both efiled and accepted and now my state went out of accepted status. I still Haven’t received my state taxes and I’m concerned this is why. What is going on??
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H&R Block

Customer service issue
Reported by GetHuman2232976
Feb 18th, 2019 - 8 mons ago
I have an issue with H&R Block too
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Seen by 5 customers so far
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Timeline
GetHuman2232976 started working on this issue
Feb 18th 3:40pm