In **** I went to use my local hr block to file my taxes as I always did. I had gone th...

GetHuman-miamikik's customer service issue with H&R Block from January 2019

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The issue in GetHuman-miamikik's own words
In **** I went to use my local hr block to file my taxes as I always did. I had gone through a divorce with a child which was given equal custody of and was documented by court to alternate claiming said child on taxes between the parents. The local office was very rude and told me that I can never claim my child reguardless of the court order. The lady seemed to be sexist against men or something because she went on and on about how no parent could alternate claiming a child because of “tax laws”. Needless to say I logged in to intuit and filed claiming the child with no problems at all. Return came in a timely manner as to indicate that everything checked out with the irs. This is extremely unacceptable by the employees at that office and this is why they will never see me again as a customer. Just thought I’d let corporate know of this issue.
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H&R Block

Customer service issue
Reported by GetHuman-miamikik
Jan 15th, 2019 - 9 mons ago
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Jan 15th 6:40pm