For **** we jointly filed with the H&R online product for self-employed. For **** we on...

GetHuman1851249's customer service issue with H&R Block from December 2018

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The issue in GetHuman1851249's own words
For **** we jointly filed with the H&R online product for self-employed. For **** we only need to file a C-EZ form which means we only need the "Premium online" product. I clicked through a link to obtain the premium online product for $**.** but upon logging into my H&R account the system automatically put us at the "self-employed" product for $**.**. I cannot locate anywhere in the online product to change this down to the less expensive premium level. Can you assist?
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H&R Block

Customer service issue
Reported by GetHuman1851249
Dec 28th, 2018 - 10 mons ago
I have an issue with H&R Block too
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Seen by 10 customers so far
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GetHuman1851249 started working on this issue
Dec 28th, 2018 7:32pm