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Before contacting them, items GetHuman1851249 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman1851249's own words
For **** we jointly filed with the H&R online product for self-employed. For **** we only need to file a C-EZ form which means we only need the "Premium online" product. I clicked through a link to obtain the premium online product for $**.** but upon logging into my H&R account the system automatically put us at the "self-employed" product for $**.**. I cannot locate anywhere in the online product to change this down to the less expensive premium level. Can you assist?
GetHuman1851249 did not yet indicate what H&R Block should do to make this right.
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