I am enrolled in the tax prep course I need to get into my books to study and I cannot...

GetHuman-pammreid's customer service issue with H&R Block from November 2018

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The issue in GetHuman-pammreid's own words
I am enrolled in the tax prep course I need to get into my books to study and I cannot block academy won't except my password which has been stored the whole time and I keep trying to reset and I am not receiving any reset links to my email the finals are coming up and this is a problem I can't do any of the work that's needed I have had my password saved for * months and now it's not recognizing it
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H&R Block

Customer service issue
Reported by GetHuman-pammreid
Nov 11th, 2018 - 4 mons ago
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GetHuman-pammreid started working on this issue
Nov 11th, 2018 5:48pm