I filed taxes with H&R block for many years including the year in question. I received...
GetHuman1013536's customer service issue with H&R Block from August 2018
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The issue in GetHuman1013536's own words
I filed taxes with H&R block for many years including the year in question. I received a letter from the IRS stating that I owe a little more than $**,*** dollars from ****. Since then the IRS has kept several refunds owed to me and your company has done nothing to help. I paid the extra fees every time I filed with the expectations of a mediator helping if there were any issues. Well..... there are definitely issues here. I do not owe this money to the IRS and I think that it is crucial at this time that your company provides the services I paid for.
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