I filed taxes with H&R block for many years including the year in question. I received...

GetHuman1013536's customer service issue with H&R Block from August 2018

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The issue in GetHuman1013536's own words
I filed taxes with H&R block for many years including the year in question. I received a letter from the IRS stating that I owe a little more than $**,*** dollars from ****. Since then the IRS has kept several refunds owed to me and your company has done nothing to help. I paid the extra fees every time I filed with the expectations of a mediator helping if there were any issues. Well..... there are definitely issues here. I do not owe this money to the IRS and I think that it is crucial at this time that your company provides the services I paid for.
GetHuman1013536 did not yet indicate what H&R Block should do to make this right.
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H&R Block

Customer service issue
Reported by GetHuman1013536
Aug 20th, 2018 - a yr ago
I have an issue with H&R Block too
Fixed
Seen by 9 customers so far
Similar issue to 1170 others
0 customers following this
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Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman1013536 started working on this issue
Aug 20th, 2018 12:56pm
GetHuman1013536 indicated the issue is not fixed yet.
Aug 20th, 2018 1:00pm
GetHuman1013536 indicated the issue is not fixed yet.
Aug 21st, 2018 10:12pm