I had my taxes filed through HRBlock in April, and was not asked how I wished to receiv...

GetHuman-eberesfo's customer service issue with H&R Block from July 2018

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The issue in GetHuman-eberesfo's own words
I had my taxes filed through HRBlock in April, and was not asked how I wished to receive my tax refund. I was later informed that they had been filed and that I would receive a check in the mail for my refund as opposed to a direct deposit, which would have been much easier. I still have yet to receive my tax refund from the IRS and have been waiting for two and half months, and had to file that my refund was lost in the mail. Is there a way to just re-file and get my refund direct deposited, as was my initial intention? It's frustrating I was not asked my preference on how to receive my refund, and am now dealing with the process months later when it could have been so easily avoided. **Thanks, *Erik

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H&R Block

Customer service issue
Reported by GetHuman-eberesfo
Jul 10th, 2018 - 5 years ago
Seen by 9 customers so far
Similar issue to 861 others
0 customers following this
Items needed
Social Security Number
Email on Account
Prior Year AGI
Home Address
Name of Account Holder
Phone Number


GetHuman-eberesfo started working on this issue
Jul 10th, 2018 3:30pm
GetHuman-eberesfo indicated the issue is not fixed yet.
Jul 13th, 2018 4:43pm
GetHuman-eberesfo indicated the issue is not fixed yet.
Jul 13th, 2018 5:52pm

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