I am a long term HRBLOCK customer - using the Premium Tax Package. For the years **** a...

GetHuman-wesk's customer service issue with H&R Block from June 2018

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The issue in GetHuman-wesk's own words
I am a long term HRBLOCK customer - using the Premium Tax Package. For the years **** and **** - your software produced a **** with the box checked to NOT send the Schedule D. Needless to say the IRS has called us out proposing large sums of taxes due.*The matter deals with our capital gains*losses in securities. We have corrected year **** manually - but - just got a similar IRS Tax Bill for ****. If the Schedule D had been presented with the COST of Securities not just Proceeds - we would not have has the IRS billing.*Your Premium software should not be neglecting the schedule D.*We are very upset with what your software publishes. Wes Kleppe, ** Havemshire Rd., Rochester, NY *****....***-***-****....*****@***.com. Please respond ASAP.

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H&R Block

Customer service issue
Reported by GetHuman-wesk
Jun 1st, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 655 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman-wesk started working on this issue
Jun 1st, 2018 10:02pm
GetHuman-wesk indicated the issue is not fixed yet.
Jun 2nd, 2018 12:39am