I am a long term HRBLOCK customer - using the Premium Tax Package. For the years **** a...
GetHuman-wesk's customer service issue with H&R Block from June 2018
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The issue in GetHuman-wesk's own words
I am a long term HRBLOCK customer - using the Premium Tax Package. For the years **** and **** - your software produced a **** with the box checked to NOT send the Schedule D. Needless to say the IRS has called us out proposing large sums of taxes due.*The matter deals with our capital gains*losses in securities. We have corrected year **** manually - but - just got a similar IRS Tax Bill for ****. If the Schedule D had been presented with the COST of Securities not just Proceeds - we would not have has the IRS billing.*Your Premium software should not be neglecting the schedule D.*We are very upset with what your software publishes. Wes Kleppe, ** Havemshire Rd., Rochester, NY *****....***-***-****....*****@***.com. Please respond ASAP.
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