I recently purchased these Guess sunglasses from your Cheshire Oaks store. I bought the...

GetHuman-zenabala's Complaint issue with Guess from August 2019

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The issue in GetHuman-zenabala's own words
I recently purchased these Guess sunglasses from your Cheshire Oaks store. I bought these on the *th July. When I returned home and looked closely at the corners of the sunglasses I saw there was a diamond missing and as you can see if you look closely, where the screws are, one of them is missing a plastic rim (the middle one). I didn’t expect there to be any imperfections as the girl who served me got a new one out. As I felt you couldn’t really tell about these minor things I shrugged it off and just let it be. However this weekend when I wore them, the ***** just fell out it’s on own. And I was really disappointed as it’s only the third time I’d worn them. **I really hope there’s something you can do something about this. I hope to hear from you very soon

GetHuman-zenabala did not yet indicate what Guess should do to make this right.

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Guess

Complaint issue
Reported by GetHuman-zenabala
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 459 others
0 customers following this

Timeline

GetHuman-zenabala started working on this issue
Aug 5th, 2019 12:46pm

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