I’m absolutely disgusted with your company and online service you offer..*I ordered two...

GetHuman-emmawest's customer service issue with Guess from November 2018

12 views | 74 similar | 0 following
Help with my Guess issue
First: share to improve GetHuman-emmawest's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-emmawest's next move: call Guess.
The best way to get your problem resolved is to tap the button below to start calling Guess. We will check on you later to see if it's fixed or needs to be escalated.
Call Guess
Before contacting them, items GetHuman-emmawest may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-emmawest's own words
I’m absolutely disgusted with your company and online service you offer..*I ordered two items online on Friday for my daughters Christmas present.. I received confirmation that my order had gone through, I heard nothing more so I decided to look into it. I had to ring your company up in Switzerland which will have cost me a lot of money to then find out that you have accepted my order I then asked when this will be delivered, I was then but on hold for ** minutes your customer advisor then told me that my items were unavailable this is unacceptable. It says online that you can still order these items what sort of service is this you offer..*I have cancelled my order but still waiting on confirmation of this..*I think you should offer me some compensation for my time and huge disappointment. I’m so annoyed with this and now have to travel to a guess shop to purchase this items.*I await an urgent reply *Many thanks

GetHuman-emmawest did not yet indicate what Guess should do to make this right.

I have an issue with Guess too
How GetHuman-emmawest fixed the problem

We are waiting for GetHuman-emmawest to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Hi,I have a concern about my crossbody clutch that I got as a christmas gift from...Hi, Can please you help me check The item Style * GGHANNAH* still in the stock?****o, **I have sent the clothes back to the shop at the beginning of August. I d...Doesn't look good on me, I want to exchange for something onlineWhere I can find return address ?Bestellung wurde versandt kommt aber nicht an, die Kundenservice Nummer ist nicht...no refund and no replies! - when trying to get a refund - burden was lack of dece...Quiero cancelar la orden por que mi sobrino lo hizo sin permiso y no puedo compra...
Do you have a customer issue as well?
We can help you get Guess's attention and get better help faster. Tap below to get started.
Having Guess issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emmawest fixes it.
This email address isn't valid

Guess

Customer service issue
Reported by GetHuman-emmawest
Nov 28th, 2018 - 4 years ago
I have an issue with Guess too
Not resolved
Seen by 12 customers so far
Similar issue to 74 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-emmawest started working on this issue
Nov 28th, 2018 2:05pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies