GetHuman5719687's Refund My Order issue with Groupon from February 2021
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Help with my Groupon issue
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GetHuman5719687's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5719687 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5719687 can let us know if they help or not.
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Before contacting them, items GetHuman5719687 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5719687's own words
Transaction I.D. ******e*-****-**bf-a***-aa***e**c**d REFUND DEMANDED*Yahoo***Sent****Linda Summerlin ******@***.com**To:******@***.com**Wed, Feb * at *:** PM**On January **th, I purchased a GROUPON for $**.** for a company named Lifeco to clean my sofa and loveseat. I called to schedule the service and the company, Lifeco, will not take my groupon because they do not service cleaning furniture in my area, zip code *****. Now Groupon has my $**.** that I charged to my PayPal account. Groupon, you need to refund my money because I am paying you through PayPal for a service that I am not going to receive and I am OUT $**.** and I need that for bills and groceries. The transaction I.D. with PayPal is *DT*****NM******R. **If you do not refund my money as a credit to PayPal, then I will report you to PayPal and start a Dispute Resolution. Do not tell me to trade the $**.** on a different Groupon. YOU NEED TO REFUND MY MONEY, OR I AM SURE PAYPAL WILL NOT LET YOU USE THEIR SERVICES ONCE I COMPLAIN.**Linda Summerlin
GetHuman5719687 did not yet indicate what Groupon should do to make this right.
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