I want a refund

GetHuman-beth_ada's Refund My Order issue with Groupon from January 2020

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-beth_ada's own words
Use my voucher I paid for and didnt work system was down. So i had to purchase * other adult tickets ... I purchased * adult tickets on groupon as a guest so I couldnt go back to my order to cancel for the aquarium and I would like A refund. When I arrived at the aquarium I was trying to click on view voucher and it kept telling me system was down. So I had to purchase * other ones a second time around and it worked. Can someone help me please get a refund
I was in line and I clicked on view voucher and it wasn’t letting me so I had to purchase * other ones
I would like to get a refund for this issue it wasnt my fault
My husband and Have been a customer for years purchasing traveling tickets to go out of the country and other stuff so we paid and used alot this service.
I sent a request to the support team of groupon and it said they will call in one hr I hope thats true. I dont want this to prolong and the issue cant be resolved and its too late to cancel its not my fault. I would still like to use this app. Thank you
How GetHuman-beth_ada fixed the problem

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Groupon

Groupon
Refund My Order issue
Reported by GetHuman-beth_ada
Jan 21st, 2020 - 9 months ago
Fixed
Seen by 9 customers so far
Similar issue to 65375 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-beth_ada started working on this issue
Jan 21st 12:21am
GetHuman-beth_ada indicated the issue is not fixed yet.
Jan 21st 6:37pm
GetHuman-beth_ada indicated the issue is not fixed yet.
Jan 21st 7:13pm
GetHuman-beth_ada indicated the issue is not fixed yet.
Jan 21st 7:20pm
GetHuman-beth_ada indicated the issue is not fixed yet.
Jan 22nd 3:31am
GetHuman-beth_ada confirmed the issue is fixed. Hooray!
Jan 22nd 3:34am