On Christmas Day I ordered an oil change using synthetic oil from Groupon. The oil cha...

GetHuman4162140's Order Never Arrived issue with Groupon from December 2019

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Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman4162140's own words
On Christmas Day I ordered an oil change using synthetic oil from Groupon. The oil change business is located on Dairy Ashford Avenue in Houston, Texas, but I don't recall the name of the firm. The cost of the Groupon was $**.**. **I paid $**.** to Groupon via PayPal and my PayPal account reflects the transaction with a Transaction ID of: *U*******E*******. It also reflects an Invoice ID of: ****ed**-***f-**af-**db-c**c**d*eed*. **After I made my payment I never heard from Groupon and never received my Groupon. **This has never happened to me before from Groupon. So I logged in to Groupon just before I wrote this and that site said I have no Groupons.**What is going on? How come I've paid for a Groupon but not received it ? At least from my end it looks like once I made the payment to Groupon there was absolutely no follow-through from Groupon and that was over two days ago.**Landrum Wise

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Groupon

Order Never Arrived issue
Reported by GetHuman4162140
Dec 27th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 66495 others
0 customers following this

Timeline

GetHuman4162140 started working on this issue
Dec 27th, 2019 11:00pm