i want a $** refund for being charged twice for my order last night

GetHuman4078195's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4078195's own words
get a $** refund ... last night I order a goupon as a gift but it didn't go through as a gift. when I noticed this I canceled my order and reordered it as a gift. this did go through. my bank notified me today that I was charged $** twice for my order last night
I tried to chat this morning but that didn't work
given me a $** refund
I have been a member for probably ** to ** years
tried to chat but that didn't work. also, tried to call but there is no phone help
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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

i used online groupon
Refund My Order issue
Reported by GetHuman4078195
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 66453 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman4078195 started working on this issue
Dec 11th, 2019 2:56pm
GetHuman4078195 indicated the issue is not fixed yet.
Dec 11th, 2019 7:17pm
GetHuman4078195 confirmed the issue is fixed. Hooray!
Dec 12th, 2019 3:19pm
GetHuman4078195 indicated the issue is not fixed yet.
Dec 12th, 2019 9:06pm