My mother and I purchased vouchers for a Statue of Liberty tour. I was planning to go o...

GetHuman4075580's customer service issue with Groupon from December 2019

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The issue in GetHuman4075580's own words
My mother and I purchased vouchers for a Statue of Liberty tour. I was planning to go on ***** but now I am seeing that supposedly I used the voucher on ****.**My mother and I never used it and I even have proof that we were at work and there was no way someone had our phone.**I demand someone answers for this. Either accept my voucher for the **rd or to refund my money. **I am absolutely livid right now and I better get an answer soon.

GetHuman4075580 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman4075580
Dec 10th, 2019 - 2 years ago
Not resolved
Seen by 222 customers so far
Similar issue to 66385 others
0 customers following this

Timeline

GetHuman4075580 started working on this issue
Dec 10th, 2019 11:45pm
GetHuman4075580 indicated the issue is not fixed yet.
Dec 11th, 2019 1:19pm
GetHuman4075580 indicated the issue is not fixed yet.
Dec 11th, 2019 3:46pm
GetHuman4075580 indicated the issue is not fixed yet.
Dec 11th, 2019 3:48pm

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