I wanted to buy * tickets for adults and * for my kid to the aquarium in San Francisco...

GetHuman4041988's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4041988's own words
I wanted to buy * tickets for adults and * for my kid to the aquarium in San Francisco. I did not get confirmation that the payment was successful, and ended up paying for * adults and * kid. I can’t afford this, and the tickets didn’t even come!! How do I get my money back?

GetHuman4041988 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman4041988
Dec 4th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 65714 others
0 customers following this

Timeline

GetHuman4041988 started working on this issue
Dec 4th, 2019 9:03pm
GetHuman4041988 indicated the issue is not fixed yet.
Dec 5th, 2019 9:54pm
GetHuman4041988 indicated the issue is not fixed yet.
Dec 7th, 2019 6:30pm
GetHuman4041988 indicated the issue is not fixed yet.
Dec 7th, 2019 11:23pm

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