I bought three facials to schedule for January **st, as the groupon said Monday - Thurs...

GetHuman-dpoling's customer service issue with Groupon from December 2019

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The issue in GetHuman-dpoling's own words
I bought three facials to schedule for January **st, as the groupon said Monday - Thursday and no Federal holidays.**I called and they had appointments available, but would not honor this price. Even though they conceded New Years Eve is not a federal holiday. They proceeded to tell me it was at their discretion.**My mother in law changed her flight to do spa day and I had booked a $*** room. **I found another spa and cancelled the room , as the did not honor conditions written on the details.**The number is ****-******-******. It is for Alvadora Spa.**I would like a full refund, as I cannot use them.

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Groupon

Customer service issue
Reported by GetHuman-dpoling
Dec 4th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 65711 others
0 customers following this

Timeline

GetHuman-dpoling started working on this issue
Dec 4th, 2019 9:00pm

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