Purchased a Groupon for * family therapy sessions with Coley Family Therapy in Chapel H...
GetHuman-loudeliz's customer service issue with Groupon from October 2019
Help with my Groupon issue
The issue in GetHuman-loudeliz's own words
Purchased a Groupon for * family therapy sessions with Coley Family Therapy in Chapel Hill, NC. The Groupon has a link to the psychologist's website and phone number, though neither work. There is no psychology group of that name at the address provided, the phone number is disconnected, and a search online states the psychology group is located in a different city, though the website and phone number provided there also do not work.
GetHuman-loudeliz did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-loudeliz fixed the problem
I finally found a link on the site to send an email to customer service. I sent an email with screen shots to prove what I’d written. Then, I went onto their FB page and sent a PM. While I was there, I copied-and-pasted a statement of the facts, with a request for them to return my money, in the comments of about ** posts.
Please help with my Groupon issue
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GetHuman-loudeliz confirmed the issue is fixed. Hooray!
Oct 29th, 2019 12:17pm
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