On Friday October **, I had purchased HiFuture Tidy Buds True Wireless Bluetooth Earbud...

GetHuman3837850's customer service issue with Groupon from October 2019

Help with my Groupon issue
The issue in GetHuman3837850's own words
On Friday October **, I had purchased HiFuture Tidy Buds True Wireless Bluetooth Earbuds with Wireless Charging Case. My order * is **********. When I purchased the product, I was offered a two year replacement platform for an additional $*.**. However, when I checked my checking account, it showed two purchases made to Groupon. One for $**.**, which was the price of the Earbuds. However the second purchase was for $**.**. That second purchase should be $*.**. I would like an explanation as to why I was charge more than stated. Here is a link to the product in question.*HiFuture Tidy Buds True Wireless Bluetooth Earbuds with Wireless Charging Case**https:**www.groupon.com*deals*gg-cm-hifuture-tidy-buds-tws-bluetooth-earbuds-wireless-charging-case?utm*source*&utm*campaign*UserReferral*ma**Please contact me as soon as possible so that this matter can be resolved.

GetHuman3837850 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman3837850
Oct 27th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 280956 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3837850 started working on this issue
Oct 27th, 2019 5:14pm
GetHuman3837850 indicated the issue is not fixed yet.
Oct 28th, 2019 5:32pm
GetHuman3837850 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 5:33pm

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