I'm getting very frustrated as I have never had trouble in the past so now I'm getting...

GetHuman-kerrypar's customer service issue with Groupon from October 2019

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The issue in GetHuman-kerrypar's own words
I'm getting very frustrated as I have never had trouble in the past so now I'm getting annoyed as my emails responses are blocked!!! I ordered * bottles of perfume on *nd October it says despatch within * days of order yet when I click on tracking I just says ordered not despatched or anything else!? I also ordered a spa package for my son and daughter in law to be sent as a gift directly to her email address yet it says email invalid she uses it every day so it is perfectly valid! and it was types in wrong either as it was copy and pasted!!! W**hy offer a service if it cant be provided!? the money has come out of my account yet cant or hasn't been sent its ridiculous! I cant even redeem the coupon for the spa either as I'm having trouble when I click on my groupon it doesn't go through if click on spa ticket it throws me out! I'm extremely annoyed and upset as these items are gifts! please rectify this problem asap. Many thanks.***Kind regards *Kerry Parker

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Groupon

Customer service issue
Reported by GetHuman-kerrypar
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 276214 others
0 customers following this

Timeline

GetHuman-kerrypar started working on this issue
Oct 17th, 2019 5:37am