Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

I'm getting very frustrated as I have never had trouble in the past so now I'm getting...

GetHuman-kerrypar's customer service issue with Groupon from October 2019

Help with my Groupon issue

First: share to improve GetHuman-kerrypar's odds

Strength in numbers! Companies respond better when others are watching.

Before contacting them, items GetHuman-kerrypar may need:

Name on account, Email on account, and Billing address

The issue in GetHuman-kerrypar's own words

I'm getting very frustrated as I have never had trouble in the past so now I'm getting annoyed as my emails responses are blocked!!! I ordered * bottles of perfume on *nd October it says despatch within * days of order yet when I click on tracking I just says ordered not despatched or anything else!? I also ordered a spa package for my son and daughter in law to be sent as a gift directly to her email address yet it says email invalid she uses it every day so it is perfectly valid! and it was types in wrong either as it was copy and pasted!!! W**hy offer a service if it cant be provided!? the money has come out of my account yet cant or hasn't been sent its ridiculous! I cant even redeem the coupon for the spa either as I'm having trouble when I click on my groupon it doesn't go through if click on spa ticket it throws me out! I'm extremely annoyed and upset as these items are gifts! please rectify this problem asap. Many thanks.***Kind regards *Kerry Parker

GetHuman-kerrypar did not yet indicate what Groupon should do to make this right.

I have an issue with Groupon too

How GetHuman-kerrypar fixed the problem

We are waiting for GetHuman-kerrypar to fix the problem and share the solution with the rest of us customers.

Please help with my Groupon issue

Prefer a step by step guide?

We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.

How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

This is so unfair. I'm getting frustrated. Is this supposed to be a scam now???I I'm so frustrated this is the second purchase I've made through Groupon and I'm...I'm very frustrated with Groupon customer service. The website I was disconnected...I'm having trouble with my groupon I have never used groupon and now I'm getting that i cannot order. Can i please g...I'm very frustrated on finding a way to get a refund for the Metal Unlimited Grou...I'm trying to redeem my Groupon through the website and I'm having trouble gettin...I'm so frustrated I've been trying to reach Groupon for the last * days and can't...I'm having trouble. This will be my last groupon for sure.need to trade in expired groupons... getting very frustrated with costumer servic...

Do you have a customer issue as well?

We can help you get Groupon's attention and get better help faster. Tap below to get started.

Help from Real People?

If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.

Chat with a Live Expert