Originally I paid $** for a Groupon photo facial, unaware that I’m not allowed to use a...

GetHuman3758684's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman3758684's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3758684's own words
Originally I paid $** for a Groupon photo facial, unaware that I’m not allowed to use a Groupon at that facility again. I had used one earlier in the year. I did not know this. So Aqua laser told me that I can gift it, which I did to my daughter-in-law, and when she went in they told her they could not do it on her skin because she had gotten too much sun. Now I believe I only have one day left, and I have had surgery on my leg making me immobile, and can’t really use the Groupon for anything else right now. What I’m asking is May I have a refund, or can you put The $** in my account so that I can use it someplace else as soon as my leg heals up. Like could I have an extension perhaps. The Groupon number is. ****-******-******. This is the first time I have ever used Groupon. I hope you can do something for me so that I feel like I would like to use Groupon again.

GetHuman3758684 did not yet indicate what Groupon should do to make this right.

How GetHuman3758684 fixed the problem

We are waiting for GetHuman3758684 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund My Order issue
Reported by GetHuman3758684
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 275490 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman3758684 started working on this issue
Oct 15th, 2019 6:56pm