Good Morning,**I purchased two tickets on Groupon Order Number ********** for $**.** ea...

GetHuman3512495's customer service issue with Groupon from August 2019

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The issue in GetHuman3512495's own words
Good Morning,**I purchased two tickets on Groupon Order Number ********** for $**.** each. I later received a email stating that my order was cancelled and that I should check my payment information. I did in fact verify and the information was accurate. In fact, the charge is showing debited on my statement online. I was also advised by The Smoothie King Center that they could correct this. I was advised that it was Groupon's responsibility because they offered the event for this amount and that the purchase did go through. Also, the show is not sold out because there are tickets available at a higher cost now. I would like to have Groupon honor their offer because it is the integrity of a company that keeps return customers. Thank you for your immediate attention in this matter. The event is scheduled for tomorrow.

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Groupon

Customer service issue
Reported by GetHuman3512495
Aug 31st, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 257623 others
0 customers following this

Timeline

GetHuman3512495 started working on this issue
Aug 31st, 2019 1:21pm