I purchased a Groupon for Empire cleaning services on * April ****The lady was supposed...

GetHuman3123447's customer service issue with Groupon from June 2019

Help with my Groupon issue
The issue in GetHuman3123447's own words
I purchased a Groupon for Empire cleaning services on * April ****The lady was supposed to come today ** st June at * pm*She has not turned up and when I call the number for her it tells me to call a different number. *When I call that number **** *** *** I get a message the person is not available.

GetHuman3123447 did not yet indicate what Groupon should do to make this right.

How GetHuman3123447 fixed the problem
I get ringing the number for Empire cleaning services *I did get that the number is unavailable *But eventually he rang me back. Apparently the lady left and did not tell him she had Groupon’s left. I spoke to Anna who told me she told him to find someone else to do the job. *He told me that he will do it anytime and will even oversee it himself. *I would now like to get my money back?? *After moving furniture and getting things ready for her to clean. I did it myself. Didn’t do my back any good, but I don’t need it anymore
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Groupon

Customer service issue
Reported by GetHuman3123447
Jun 21st, 2019 - a year ago
Fixed
GetHuman3123447 shared how to fix
Seen by 8 customers so far
Similar issue to 226182 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3123447 started working on this issue
Jun 21st, 2019 6:34am
GetHuman3123447 confirmed the issue is fixed. Hooray!
Jun 22nd, 2019 7:15am