Dear Customer Service,*I recently purchased the Deena * piece duvet cover set. I receiv...

GetHuman-sesnowic's Refund My Order issue with Groupon from June 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sesnowic's own words
Dear Customer Service,*I recently purchased the Deena * piece duvet cover set. I received a box from your company today. Of course I was expecting the item that I ordered but it was not at all the item I ordered it was a duvet * piece cover set but it was nothing like the item I ordered. I would like to know about returns and how to get a free return label. I'm writing this email to document the fact that you sent me the complete wrong item. I don't want to exchange the item for another item I want my money back because you sent me the wrong item so please get in touch with me as soon as possible and let me know how I can go about doing so. Scincerely, Jaime Sesnowich. *PS the box that it came shipped in look like someone stabbed the hole in it FYI the item was not damaged but I will be returning the item in the same package that it came in thank you
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Groupon

Refund My Order issue
Reported by GetHuman-sesnowic
Jun 13th, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 221997 others
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GetHuman-sesnowic started working on this issue
Jun 13th 4:50am