Groupon ultimately issued Groupon dollars which I used to purchase other deals. It worked out in the end.
GetHuman3078766's Order Never Arrived issue with Groupon from June 2019
Help with my Groupon issue
First: share to improve GetHuman3078766's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3078766 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman3078766's own words
I purchased a groupon for Tofu Soa in Los Angeles for one couples massage for $**. Then I called Tofu and made an appointment. When I showed up for my massage, I pulled up My Groupon and it showed as pending. The registrar st TOFU suggested I call my credit card company to see if there was a problem with the funds. I was told that my card was fine but that Groupon was denying the charge. I had to pay Tofu Spa up front. Later that afternoon I found my groupon had finally gone through, and now I can’t use it. I purchased it to get a massage in Los Angeles. I live in Raleigh, NC. I need to have the groupon cancelled, and my $** refunded to my credit card.
GetHuman3078766 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman3078766 fixed the problem
We are waiting for GetHuman3078766 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!