I bought a phone cover that is supposed to charge my phone. This phone. Over has never...

GetHuman-bobbibie's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
First: share to improve GetHuman-bobbibie's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bobbibie may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bobbibie's own words
Defected phone charger. Issues with using a Groupon with canvas company. ... I bought a phone cover that is supposed to charge my phone. This phone. Over has never charged my phone since I bought. I put it in the drawer and intended on sending back but had difficulty finding phone number for instructions on how to return and receive a refund. can you please assist me with this? I don’t know what else that I can do at this point. I understand that it is past ** days but it’s just not rigot because I can not use a defective product! I also have another issue with using a Groupon for a canvas photo and it has been a nightmare trying to resolve it with the company. I reached out to Groupon and they were no help at all, in fact just plain rude! Their customer service is terrible! I will NEVER buy another Groupon from them!*Bobbi B
It doesn’t work and I wasted money I am out over $***.**

GetHuman-bobbibie did not yet indicate what Groupon should do to make this right.

I have been a great consumer since the company was formed
How GetHuman-bobbibie fixed the problem

We are waiting for GetHuman-bobbibie to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service
Refund My Order issue
Reported by GetHuman-bobbibie
May 30th, 2019 - 2 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 214758 others
0 customers following this

Timeline

GetHuman-bobbibie started working on this issue
May 30th, 2019 9:04pm
GetHuman-bobbibie indicated the issue is not fixed yet.
May 31st, 2019 2:41pm
GetHuman-bobbibie indicated the issue is not fixed yet.
May 31st, 2019 4:31pm
GetHuman-bobbibie indicated the issue is not fixed yet.
Jun 3rd, 2019 2:52pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians