Ordered a OSP Mini Wireless Bluetooth stereo Headset (* Earbud) on ******. Stated that...

GetHuman2945567's Order Never Arrived issue with Groupon from May 2019

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Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman2945567's own words
Ordered a OSP Mini Wireless Bluetooth stereo Headset (* Earbud) on ******. Stated that it would be here *-*days, then somewhere else said ** days. Dissatisfied because I also ordered a Wireless Sports Stero sweat proof Bluetooth Earphone headset that was missing the piece that covers the adapter port, plus it was white when I ordered Black. The headset was very poor quality and looked nothing like the picture. Sad to say I feel that I’m at a loss. I want be buying anything else from Groupon. Tried to live chat but the operator ended the chat stating non activity, which is not true. I also bought Blue Parrot ****** Reveal Pro noise cancellation Bluetooth just horrible. It was new and did come which the attachments but unable to use it do to poor quality. I feel as though I just donated about $**.** dollars to Groupon because the items that I did receive was a waste. And another thing they make it so hard for you to contact them when there’s a problem.
GetHuman2945567 did not yet indicate what Groupon should do to make this right.
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Groupon

Order Never Arrived issue
Reported by GetHuman2945567
May 18th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 9 customers so far
Similar issue to 208974 others
0 customers following this
Items needed
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Timeline
GetHuman2945567 started working on this issue
May 18th 4:47pm
GetHuman2945567 indicated the issue is not fixed yet.
May 19th 7:22pm
GetHuman2945567 indicated the issue is not fixed yet.
May 20th 5:49pm
GetHuman2945567 indicated the issue is not fixed yet.
May 20th 5:57pm
GetHuman2945567 indicated the issue is not fixed yet.
May 20th 5:57pm
GetHuman2945567 indicated the issue is not fixed yet.
May 20th 5:57pm
GetHuman2945567 indicated the issue is not fixed yet.
May 21st 9:58pm