I ordered a groupon escape the room * person ticket for Staten Island on March **th...

GetHuman-yaasin's Refund My Order issue with Groupon from May 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-yaasin's own words
I ordered a groupon escape the room * person ticket for Staten Island on March **th , **** and when I was buying it the site told me that there was an issue and I couldn’t get the ticket so I refreshed and try again and I clicked it and got the ticket however I notice two tickets for the same thing popped up and that I got charged twice so I tried to refund it but the site was down so I called my back to get a claim , I got a claim and my money back but the claim got reverse because they said you got proof I paid however it was a computer or site error that charged me twice and I been fighting for a while and trying to call to talk it out and I got my reverse claim and recharged the **$ this Thursday so I am sending this to get my refund for a ticket I did not buy and was charged extra for

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Groupon

Refund My Order issue
Reported by GetHuman-yaasin
May 10th, 2019 - 3 years ago
Fixed
Seen by 43 customers so far
Similar issue to 204916 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-yaasin started working on this issue
May 10th, 2019 4:37pm
GetHuman-yaasin confirmed the issue is fixed. Hooray!
May 10th, 2019 8:56pm
GetHuman-yaasin confirmed the issue is fixed. Hooray!
May 10th, 2019 11:34pm
GetHuman-yaasin confirmed the issue is fixed. Hooray!
May 17th, 2019 5:14am