I purchased the wrong Catalina Flyer round-trip vouchers. I need a refund so I can start over and purchase the correct vouchers

GetHuman2833682's Refund My Order issue with Groupon from April 2019

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Help with my Groupon issue

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2833682's own words
I needed the roundtrip to start on Thursday but return on a Friday. ... I just purchased * Catalina island flyer vouchers and viewed them , then realized I purchased the wrong ones. I need the "any day" vouchers, not the Monday - Thursday vouchers. I would like a refund so I can start over with the correct items. The vouchers were purchased under my name (Carol Moore) with my Visa (which is already processing the purchase). My billing address is ***** Kokomo Road, Apple Valley, Ca *****. my email is :*****@***.com. How can I get a refund so I can purchase the correct vouchers? I already called Catalina Flyer (Newport Beach) and was told that Groupon used to let them make the changes but that I would have to contact Groupon for adjustments. HELP!
I am not a tech savvy person. I hope there is a "map" to follow get the refund. So much of what I've tried to navigate so far is redundant with no resolution in sight.
This could be resolved by providing a way to get a refund, if even by a credit or check issued. Then I can make the correct purchase.
I have used Groupon several times, also used the Catalina Flyer vouchers in the past. Help me resolve, if possible provide a phone contact if I haven't been clear.
I've already contacted Catalina Flyer, Newport Beach, by phone. Their representative told me to contact Groupon. Hence, this request.
How GetHuman2833682 fixed the problem

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Groupon

Catalina Flyer round trip vouchers for any day (from Newport Beach)
Refund My Order issue
Reported by GetHuman2833682
Apr 29th, 2019 - 2 years ago
Fixed
Seen by 37 customers so far
Similar issue to 199875 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2833682 started working on this issue
Apr 29th, 2019 11:34pm
GetHuman2833682 indicated the issue is not fixed yet.
Apr 30th, 2019 1:43pm
GetHuman2833682 indicated the issue is not fixed yet.
Apr 30th, 2019 2:08pm
GetHuman2833682 indicated the issue is not fixed yet.
Apr 30th, 2019 2:25pm
GetHuman2833682 indicated the issue is not fixed yet.
Apr 30th, 2019 2:25pm
GetHuman2833682 indicated the issue is not fixed yet.
Apr 30th, 2019 2:25pm
GetHuman2833682 confirmed the issue is fixed. Hooray!
May 3rd, 2019 1:47am
GetHuman2833682 confirmed the issue is fixed. Hooray!
May 4th, 2019 5:22pm
GetHuman2833682 confirmed the issue is fixed. Hooray!
May 5th, 2019 4:53pm
GetHuman2833682 confirmed the issue is fixed. Hooray!
May 5th, 2019 4:53pm