My husband purchased me a groupon for Osteopathy RMT Relief for Christmas. It doesn't e...

GetHuman2607185's Refund my order issue with Groupon from March 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2607185 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2607185 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2607185's own words
My husband purchased me a groupon for Osteopathy RMT Relief for Christmas. It doesn't expire until April **,****. I tried yesterday and today to get an apt but A.S. instead. I could not understand the person on the other end (thick accent) so I had to hang up. Finally got thru to someone today and tried to set up appt. They did not have an appt. for * weeks. I explained the groupon expired April **th. He said he would honour it. I asked that I have a woman for a massage. He said he was a one man show and that I should ask groupon for my money back. I am definitely not interested in having a male give me a massage. May we please have our money back. My husband is in complete agreement with this going back on his credit card. Thank you * ********

GetHuman2607185 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund my order issue
Reported by GetHuman2607185
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 649 others
0 customers following this

Timeline

GetHuman2607185 started working on this issue
Mar 27th, 2019 8:37pm

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