I got a Groupon for the westgate smoky mountain resort a few weeks back. I was under th...
GetHuman2462290's customer service issue with Groupon from March 2019
Help with my Groupon issue
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The issue in GetHuman2462290's own words
I got a Groupon for the westgate smoky mountain resort a few weeks back. I was under the impression that I was getting a * bedroom suite for the price that I paid. Of $***.**. Upond contacting the resort they informed me that the Groupon that I purchased is for a studio which is not big enough for my family. Today is the last day to cancel my reservation and go with a different company to find a room big enough for my family and in hopes that I can find one due to the Bass Master classic being this weekend. I can not wait for a refund and would need it right away beings my trip is in * days. I not really please with the fact that Groupon isn't explaining these things very well and listing them as something other them what the Smokey Mountain resort list them as because it confuses people and them u end up like me with a very expensive trip paid for and no where to stay because what you pay for isn't what you get. There is no way a family of * is staying in a studio. So i need my money back right away for I need an upgrade to what I actually thought I was getting.
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