Several days after ordering - *-**-****- *sessions -total ***.**, what I thought to be...

GetHuman2383980's customer service issue with Groupon from March 2019

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GetHuman2383980's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2383980 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2383980 can let us know if they help or not.
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Before contacting them, items GetHuman2383980 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2383980's own words
Several days after ordering - *-**-****- *sessions -total ***.**, what I thought to be Treatments for Salt Cave here in Vero Beach, Fl, I required a heart surgery procedure, resulting in a case af severe Pneumonia, (still recovering) followed be a Cancer surgery for a Sebaceous Cell Carcinoma, also still requireing treatment. *When just recently verifying purchase, it was found to be in Del Ray Beach, Fl. *As I am in my mid **’s and poor health the distance Is prohibitive, and a gross error.*There was never a doubt in my mind that this purchase was in Vero Beach as always in my past purchases were no where else. Never had a problem with you before, please accept my reasoning, for which I will be able to forward the Surgery Recrds from the medical providers.*As we are living on Social Security, and every penny count, your refund for such an error would be appreciated. *Respectfully, Robert S. Hall

GetHuman2383980 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman2383980
Mar 6th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 171280 others
0 customers following this

Timeline

GetHuman2383980 started working on this issue
Mar 6th, 2019 12:59am

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