https:**www.groupon.com*deals*ga-great-value-vacations-ireland-*** This Groupon showed...

GetHuman-shivaun's customer service issue with Groupon from February 2019

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The issue in GetHuman-shivaun's own words
https:**www.groupon.com*deals*ga-great-value-vacations-ireland-*** This Groupon showed availability March * through March ** this year **** just another ordinary day and I called great vacations and they told me it was not available and I have been showing it available on your Groupon site for the last four days which I have been helping my son to get away for his spring break as he had some money to spend and just got his passport. I think it’s very wrong that this Ireland trip for $*** showed availability and if it was available I should be given it at that price because of your inability to presidents you can look like properly maintain Groupon. How can you have customers trust your site if they spent days trying to pinpoint a vacation and look at your site instead of going to another site that will have the correct information at real time. It takes a long time to find the correct price vacation spot and date and as you can see it has caused myself and my son much time on your Groupon for nothing. I should have gone to a more reputable site. Please make this right by giving my son his Ireland trip for $*** with his friend that they were both going to go on March ** and I was looking at this and going to book it two weeks prior to that but now time is ticking and his vacation is dissipating because of your faulty site. Please make it right and sell us this vacation for $*** or allow us a similar one for my son to leave on March ** thank you for your time. Great vacations has promised to have a supervisor called me last night and I have not received a call. Gabriella is the operator that help me on their *** number. She promised me a supervisor would call and that has not happened please help us I have been a good Groupon customer for many years.

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Groupon

Customer service issue
Reported by GetHuman-shivaun
Feb 27th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 167581 others
0 customers following this

Timeline

GetHuman-shivaun started working on this issue
Feb 27th, 2019 1:50pm

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