I purchased a groupon for a couples massage. I contacted the business to schedule an ap...
GetHuman2211313's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman2211313's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2211313's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211313 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211313 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2211313 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2211313's own words
I purchased a groupon for a couples massage. I contacted the business to schedule an appointment for weeks and had no answer and did not receive any response to my voicemails. I then went to the business to schedule an appointment and was told that this business was booked until May. I am active duty military and will be leaving April *th to Japan. I cannot use this groupon and would like to have it refunded. Please contact me as soon as possible. Thank you very much for your time.*Charlie Nicholson
GetHuman2211313 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2211313 fixed the problem
We are waiting for GetHuman2211313 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.