I got a Groupon massage voucher via email for my birthday from my son. *I called the me...
GetHuman-gug's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gug will want to follow the link below to head to their help center. We will check on GetHuman-gug later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gug's own words
I got a Groupon massage voucher via email for my birthday from my son. *I called the merchant and made appointment but because I didn’t print out the voucher the merchant would not honor my voucher, he said that it might of been used already. I told him and showed him here is the number that’s what you need you can check to see if some else has used it. He said no and refused to honor it. I also told him that I didn’t have a printer to print out the voucher if there was another way to verify that it had not been used and he said no. I want a refund I would not Patronage this business. Please have someone from customer service Call me as soon as possible ***-***-**** *thank you, *Griselda
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