I purchased a groupon for my sons birthday on **********. I called the trampoline place...

GetHuman1961269's customer service issue with Groupon from January 2019

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Help with my Groupon issue
GetHuman1961269's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1961269 will want to follow the link below to head to their help center. We will check on GetHuman1961269 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1961269 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1961269's own words
get a refund for a bad groupon I was sold ... I purchased a groupon for my sons birthday on **********. I called the trampoline place to book date and was advised the groupon is not valid for that location and that they have had a lot of people calling in about the same issue and that the groupon is misleading and to call to have disputed since would be in valuable in their location. I immediately called my bank and disputed the charge. they refunded and stated would start a dispute. this morning I received a letter stating case was closed and since charge was authorized they debited to deducted me the $***.**. I m very upset and cannot afford ***.** for a service you all could not grant. you have now taken food out my kids mouths. I *need this amount refunded as soon as possible please. this wasn't my fault. your site mislead me and others and was for a location not even in florida. Im not sure if I have to contact my local news department but I would hope groupon makes it right and refunds me my money. thankyou for your time
need a refund
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman1961269
Jan 14th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 143106 others
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Timeline
GetHuman1961269 started working on this issue
Jan 14th 2:38pm
GetHuman1961269 shared this issue with others over email
Jan 14th 2:41pm